1. Storm Response (High-Volume Event Restoration)

Storm response restoration focuses on large-scale weather events such as hail, wind, or severe storms that impact many properties at once. These situations often involve multiple homes in the same area, tight timelines, and increased coordination with insurance carriers.

This model is fast-paced and volume-driven, requiring rapid inspections, efficient documentation, and clear communication across many affected homeowners. Consistency, organization, and process discipline are critical to ensure accurate scopes and timely project execution.

2. Single-Loss Restoration (Individual Events)

Single-loss restoration addresses isolated incidents such as a tree impact, water loss, fire damage, or a one-off storm event affecting a single property. These situations are often more personal and emotionally challenging for the homeowner.

The focus is on individualized care, advocacy, and guidance through the insurance process. Projects require deeper communication, attention to detail, and a consultative approach, as each loss is unique and often urgent. The restoration professional acts as an ally—helping the homeowner understand coverage, next steps, and expectations.